We are pleased to welcome you to our website and with your interest in PiAL Consult GmbH. Not only is offering our customers end-to-end support very important to us, but so is ensuring that your personal information is protected.
The following explains the actions we take when you visit our website – naturally in compliance with applicable data security regulations, which information we collect and how we process it.
Should our data privacy statement change, it will be updated on this page in order to keep you informed as to which data PiAL Consult GmbH stores and uses.
The most important data privacy information can be found below. We have organized the information by topic.
Responsible for the collection, processing and use of your personal data pursuant to the EU General Data Protection Regulation is:
PiAL Consult GmbH
Dammtorwall 7a, 20354 Hamburg, Germany
Telephone: +49 (40) 3501884-0
Should you wish to object to the collection, processing or use of your data by PiAL Consult GmbH as set forth in these data privacy policies as a whole or in regard to specific measures, please e-mail, fax or mail your objection to the aforementioned address.
Data protection officer of the responsible party is:
msg systems ag
Robert-Bürkle-Strasse 1, 85737 Ismaning, Germany
Fax: +49 89 96101-1113
We wish to constantly improve our offers and make them more attractive. The only way for us to optimize the contents of the PiAL Internet sites to better meet your demands is to identify which sections of our Internet sites are most commonly visited and on which the most time is spent. Should you entrust us with your personal information, PiAL Consult GmbH shall use such for the technical administration of the websites, customer management , product surveys and marketing; however, we shall only do so to the extent that is necessary. The more we understand what you want, the faster you will be able to find the information you are looking for on our Internet sites.
The following provides information on the collection of personal information when using our website. Personal information includes all information that relates to you personally, e.g., name, address, e-mail address, user behavior, etc.
Any personal information you are prompted to enter on our website, such as your name, address or telephone number, shall be subject to these specific policies and you shall be notified of such by a text that reads as follows:
“I hereby consent to my personal information (including my telephone number and/or e-mail address) being collected, processed and used for the purpose of contract processing and/or potential customer opportunities, surveys and information. Any forwarding to third-parties, with the exception of the companies of the msg group, is excluded. I have the right to revoke this consent from PiAL Consult GmbH at any time.”
Our use of the data shall be limited to the aforementioned purposes. Information shall not be forwarded to third parties outside PiAL Consult GmbH. The only exception hereto are the companies of the msg group.
In addition to the information you share with us, we also analyze how you use our services and offers in order to lead you to the information that might interest you more quickly and in order to constantly optimize our service.
Numeral 6, Para. 1, Item a of the General Data Protection Regulation (GDPR) forms the legal basis for any consent we obtain from relevant persons for the operations involved in processing personal information.
Numeral 6, Para. 1, Item b of the General Data Protection Regulation (GDPR) forms the legal basis for the processing of personal information in order to fulfill a contract when the relevant person is one of the contract parties. This includes processing operations necessary to complete measures that precede the contract.
Numeral 6, Para. 1, Item c of the General Data Protection Regulation (GDPR) forms the legal basis for the processing of personal information to the extent such is necessary in order to comply with legal obligations to which our company is subject.
Numeral 6, Para. 1, Item f of the General Data Protection Regulation (GDPR) forms the legal basis for any processing necessary to ensure a legitimate interest of our company or a third party, as long as such do not outweigh the interests, fundamental rights and fundamental freedoms of the person in question.
The personal information of the relevant person shall be deleted or locked as soon as the purpose for which such was stored is no longer applicable. Storage beyond such is possible if provided by European or national lawmakers in laws or other regulations to which the responsible party is subject under Union law. Data shall also be locked or deleted once the retention period prescribed in the given norms expires, unless storage of the data is still required in order to conclude or fulfill a contract.
The only personal information we collect when you visit our websites is the information your browser communicates to our servers. When you browse our website, we collect the information required on the technical side to display our website and to ensure stability and security. The following information is collected in such cases:
This information is also stored in our system’s log files. This information is not stored together with other personal information.
Legal basis for the temporary storage of data and log files is Numeral 6, Para. 1, Item f of the General Data Protection Regulation (GDPR).
The IP address must be temporarily stored by the system in order to enable the delivery of the website to the user’s computer. To that end, the user’s IP address must be stored for the duration of the session. IP addresses are required for problem diagnosis, website administration and demographic information.
The information recorded is solely used for data security reasons, specifically to prevent attack attempts on our web server, and for statistical analysis.
Data is deleted as soon as it is no longer required for the purpose it was collected. Any information collected in order to provide the website is deleted as soon as the respective session is terminated.
Information stored in log files is deleted no later than after seven (7) days. Storage beyond that period is also possible. In that case, the user’s IP addresses are deleted or rendered anonymous so that it can no longer be collated to the client that used it to access the site.
Information must be collected in order to provide the website and information must be stored in log files in order to operate the Internet site. As a result, the user does not have the option to object in this case.
Legal basis for the processing of personal information when using cookies is Numeral 6, Para. 1, Item f of the General Data Protection Regulation (GDPR).
Cookies that are necessary for technical reasons are used to make the website easier for users to use. A few functions on our Internet site cannot be offered without using cookies. In those cases, our system must be able to recognize the browser again even after a user has switched to a different site.
The user data collected by cookies required for technical reasons is not used to create user profiles.
These purposes form our legitimate interest in processing personal information as set forth in Numeral 6, Para. 1, Item f of the General Data Protection Regulation (GDPR).
Cookies that have already been stored can be deleted at any time. This can be done automatically as well. However, disabling the cookies used by our website may mean you will not have full access to all of the functions of our website.
Our Internet site offers a contact form that can be used to contact us electronically. When a user takes advantage of this option, the information they enter on the input screen is transferred to us and stored. That data is:
The following information is also stored when you submit your message:
In order to process the information, we obtain your consent when you submit the information and reference this data privacy statement.
Alternatively, we can also be contacted using the e-mail address provided. In that case, the personal information the user includes in the e-mail is stored.
The information obtained in this context is not transferred to third parties outside the msg group. The information is only used to process the conversation.
Legal basis for processing information once the user’s consent has been obtained is Numeral 6, Para. 1, Item a of the General Data Protection Regulation (GDPR).
The personal information provided on the input screen is used for the sole purpose of handling the contact request. In case of contact by e-mail, the information is processed as a necessary legitimate interest.
Any other personal information processed during the transmission is processed to prevent misuse of the contact form and to ensure the safety of our IT systems.
Data is deleted as soon as it is no longer required for the purpose it was collected. In regard to personal information from the input screen of the contact form and personal information sent by e-mail, such information is deleted when the respective conversation with the user is terminated. A conversation is considered terminated when the circumstances indicate that the subject under discussion has been fully clarified.
Any further personal information collected during the transmission is deleted no later than within a period of seven days.
The user can revoke their consent to having their personal information processed at any time. Should a user contact us by e-mail, they can revoke their consent to having their personal information stored at any time. It will not be possible to continue a conversation in such cases.
Any personal information stored as part of the contact request will be deleted.
Your information is processed in Germany. Data is also processed in European and non-European foreign countries within the legally permissible limits. There are no plans for transmission to third countries.
PiAL Consult GmbH has taken extensive technical and operational safety precautions in accordance with applicable European law to protect your information from unauthorized access and misuse.
No information with be shared with third-parties, with the exception of the companies of the msg group.
Anytime your personal information is processed you are considered an affected person pursuant to the GDPR and you have the following rights in connection with the responsible party:
You have the right to request information on the scope, origin and recipient of stored information, as well as the purpose of the storage, at no charge to you.
You have the right to demand a correction and/or completion from the responsible party should the processed personal information related to you be incorrect or incomplete. The responsible party must make the corrections without delay.
You have the right to request that the responsible party immediately delete any personal information related to you and the responsible party is required to delete said data without delay should any of the following reasons apply:
You have the right to obtain the personal information related to you and which you shared with the responsible party in a structured, commonly used and machine-readable format.
You have the right, for reasons arising from your particular situation, to object to the processing of personal information related to you, which was being processed pursuant to Numeral 6, Para. 1, Item e or f of the General Data Protection Regulation (GDPR), at any time; this includes any profiling based on these policies.
The responsible party will cease processing any personal information related to you unless they can provide proof urgent, protection-worthy reasons for the processing that outweigh your interests, rights and freedoms or unless the processing serves the enforcement, exercising or defense of legitimate claims.
You have the right to revoke your privacy consent statement at any time. Revoking your consent shall not affect the legitimacy of the processing that was performed with your consent up to the time your consent was revoked.
Notwithstanding other administrative or legal remedy, you will generally have the right to submit a complaint to a supervisory body, specifically in the member state of your place of residence, your place of employment or the location of the alleged breach, if you are of the opinion that the processing of the personal information related to you violates the GDPR.
The supervisory body to which the complaint is submitted shall inform the complainant of the status and results of the complaint, including the option of legal remedy pursuant to Numeral 78 of the GDPR.